FAQs

FAQs – LuxLiz

1. What is LuxLiz?
LuxLiz is an online gadget store offering the latest tech products, including smart devices, accessories, and innovative gadgets at competitive prices.

2. How can I place an order?
Simply browse our store, add your desired products to the cart, and proceed to checkout. Follow the payment instructions, and we’ll handle the rest!

3. What payment methods do you accept?
We accept multiple payment methods, including:

• Cash on Delivery (COD)
• Bank Transfers

4. Do you offer nationwide delivery?
Yes! We deliver across the country. Shipping charges and delivery times may vary based on your location.

5. How can I track my order?
Once your order is shipped, we will send you a tracking number via email or WhatsApp so you can monitor the delivery status.

6. What is your return and refund policy?
We offer hassle-free returns within a specified period if the product is defective or not as described. Please refer to our Return Policy for more details.

7. How can I contact customer support?
You can reach out to us via email at Luxlizuk@gmail.com or message us on WhatsApp for quick assistance.

8. Do you offer warranties on products?
Yes, most of our products come with a manufacturer’s warranty. Please check the product description for warranty details.

9. Can I cancel my order after placing it?
Orders can be canceled before shipping. Once shipped, cancellation is not possible, but you may return the product according to our return policy.

10. Is my personal information safe with LuxLiz?
Absolutely! We use secure encryption to protect your personal and payment details. Your privacy is our priority.

For more questions, feel free to contact us anytime!